Terms & Conditions
Last updated: 19/12/2025
These Terms & Conditions ("Terms") govern the provision of services by Solasen OÜ, operating under the brand name RENDEX – 3D Interiors ("RENDEX", "we", "us", "our"), to any client ("Client", "you", "your"). By requesting, purchasing, or paying for our services, you confirm that you have read, understood, and agreed to these Terms.
Plain-English Summary (Quick Read)
RENDEX creates digital, visual-only 3D interior staging for real estate marketing. We work 100% remotely and digitally.
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Our visuals are conceptual and illustrative, not construction-ready instructions.
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We do not provide architectural services, on-site work, or end-to-end interior design.
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We do not provide shopping lists or sourcing of real materials or furniture.
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We deliver final media only (JPEG, PNG, MP4, and/or 360° tour links) — never editable files.
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Sales results or ROI are not guaranteed.
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Copyright remains with RENDEX unless a copyright buyout is purchased.
If you need execution, sourcing, or renovations, you should work with local licensed professionals.
1. COMPANY INFORMATION
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Legal entity: Solasen OÜ
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Registered address: Harju maakond, Tallinn, Lasnamäe linnaosa, Sepapaja tn 6, 15551, Estonia
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Brand name: RENDEX
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Email: info@rendex-3d-interiors.com
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Website: https://www.rendex-3d-interiors.com
2. SCOPE OF SERVICES
RENDEX provides fully remote, digital visual services for real estate and marketing purposes only, including:
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3D interior staging (CGI renders)
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High-resolution still images (JPEG / PNG)
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360° virtual views (where explicitly agreed, via third-party platforms)
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Cinematic animations (MP4, where explicitly agreed)
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Interior styling concepts and visual layouts
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Optional add-ons specified in a proposal or invoice
What we do NOT offer:
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On-site services of any kind
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End-to-end interior design projects
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Architectural, engineering, construction, or landscaping services
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Shopping lists or sourcing of real materials, furniture, hardware, or décor
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Editable or working files (e.g. 3D models, source scenes)
All services are delivered 100% remotely and digitally.
3. NATURE OF THE SERVICE (DISCLAIMER)
All services are visual, illustrative, and conceptual.
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Renders are artistic interpretations, not exact representations of a finished built space.
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Furniture, materials, finishes, lighting, proportions, and spatial perception may differ from reality.
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Visuals are created based solely on information supplied by the Client.
RENDEX does not provide construction documentation, technical drawings, installation guidance, or material sourcing.
4. CLIENT RESPONSIBILITIES
The Client agrees to:
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Provide accurate and complete information (plans, dimensions, photos, references)
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Confirm legal rights to all provided materials
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Review previews and provide feedback within agreed timelines
RENDEX is not responsible for delays or inaccuracies caused by missing, incorrect, or outdated Client input.
5. REVISIONS
Unless otherwise agreed in writing:
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Each project includes up to 1 revision round by default, unless the client selected a bundle that included more or explicitly paid for extra revision rounds
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Revisions cover reasonable visual adjustments only
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Structural changes or scope changes are out of scope and may incur additional fees
6. PAYMENT STRUCTURE & DELIVERY WORKFLOW
6.1 Payment Structure
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50% advance payment is required before any work begins
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No work will start until the advance payment is received
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After payment, RENDEX will deliver low-resolution, watermarked preview renders
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The Client will confirm revisions, add-ons, and final deliverables
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The remaining 50% payment will then be requested
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Final high-resolution deliverables are released only after full payment
6.2 Payment Method
Payments are made exclusively via bank transfer to RENDEX’s company bank account stated on the invoice.
6.3 Binding Nature of Payments
Any payment constitutes acceptance of:
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These Terms & Conditions
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The scope, pricing, and terms stated in the invoice
Together, these form a legally binding agreement.
7. DELIVERY & TIMELINES
Delivery timelines are estimates and not guaranteed. Delays may occur due to:
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Client feedback timing
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Scope changes
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Payment delays
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Force majeure events
8. NO-REFUND POLICY
RENDEX operates a strict no-refund policy.
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Payments cover work performed and time reserved
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All payments made are non-refundable
If the Client chooses to discontinue after the included revisions:
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The contract may be terminated immediately
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RENDEX retains all payments made
If termination occurs mid-process and only preview renders were delivered:
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RENDEX stops work immediately
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Any remaining unpaid amount will not be charged
9. EXCLUSIVITY, INTELLECTUAL PROPERTY & COPYRIGHT
All deliverables remain the intellectual property of Solasen OÜ until full payment is received.
9.1 Standard License
Upon full payment, the Client receives a non-exclusive, non-transferable, worldwide license for marketing use only.
9.2 Copyright Buyout
A full copyright buyout may be purchased if explicitly agreed and paid for in writing.
In this case:
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Full commercial rights transfer to the Client
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RENDEX will not create or license new visual content for the same property to third parties during the active marketing period of the property - the active marketing period is understood as the time during which the property is actively listed by the Client or their appointed representative -.
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RENDEX will not publicly display the project
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RENDEX retains an internal archival copy
10. PORTFOLIO USE
Unless a copyright buyout is purchased, RENDEX may display completed work in its portfolio and marketing materials.
11. THIRD-PARTY TOOLS & PLATFORMS
Deliverables may rely on third-party platforms (e.g. 3D rendering tool, 360 virtual toor visualizer tool, AI tools for complex animated videos, video editor tools, etc).
RENDEX is not responsible for:
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Software limitations or glitches
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Platform downtime or pricing changes
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Hosting, playback, or compatibility issues
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Appearance of platform's logo or water-mark
Cinematic animations are subject to third-party realism limitations.
12. NO GUARANTEE OF RESULTS
RENDEX does not guarantee property sales, faster selling, rental success, value increase, or buyer interest.
13. COMMUNICATION & WRITTEN CONFIRMATION
Communication may occur via email, messaging, phone, or video calls. Any contractual, financial, or scope-related discussion will be confirmed via written email summary before work proceeds.
14. LIMITATION OF LIABILITY
To the maximum extent permitted by law:
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RENDEX is not liable for indirect or consequential damages
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Total liability is limited to the amount paid for the project
15. GOVERNING LAW & JURISDICTION
These Terms are governed by the laws of Estonia. Any disputes fall under Estonian courts.
By commissioning RENDEX services, the Client agrees to these Terms & Conditions.
© RENDEX 2025
© 2025 Rendex